UCA’s management and personnel shall aim to follow this policy. Interested and third parties can use this policy as a guide.

This policy applies guiding principles for ICTs.

1. Where resources are allocated for processing equipment (both hardware and software with standard operating environment [SOE]) and supporting services (such as transport, communication or information systems).

2. Current platform combines open source products and propriety solutions that are closely integrated to provide a Software as a Solution (SAAS) solution to our customers. All designs include considerable opportunity for customer interaction with the site and community associated with the site. Specific customer solutions may at times adopt other architectures depending on the requirements and limitations imposed. Several customer-server solutions have been developed. All in-house development is done on the .NET platform using Structured Query Language (SQL) Server as the main data repository. A move towards Windows Azure platform for a flexible cloud-computing platform is anticipated in future development cycles due to the benefits of being able to scale rapidly as customer demands increase.

3. On the Website/s (www.uca.qld.edu.au):

(i)    UCA claims copyright ownership of all material on the website unless expressly stated otherwise. It is UCA policy to comply with copyright law. UCA’s personnel and customers shall find information on their copyright compliance obligations in our publications (Staff Guide, Staff Induction Program).

(a)   No part of the program nor the material contained in it may be copied (except as allowed by the copyright law of your country) or further disseminated without the express and written permission of UCA by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. UCA personnel or customers found to have intentionally or repeatedly violated the copyright rights of others may be denied access to UCA’s computing and networking facilities and resources. A person may be penalized under Australian law if copyright is breached.

(b)   UCA’s contact person for the purpose of receiving notifications from third parties in relation to content transmitted, cached, hosted or referred to on the website is the System Administrator who can be contacted by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

(c)   While UCA endeavours to provide accurate material on its website the material is provided "as-is" and UCA makes no representations about the suitability of this material for any purpose. UCA disclaims all warranties with regard to this material and there is no guarantee given as to the accuracy or currency of any individual item on the website. UCA does not accept responsibility for any damage or loss occasioned by the use of the material on the website nor from any access to the website. All access and use is at the risk of the user. UCA reserves the right to change, at any time without notice, any material on the website. Any information provided in relation to courses are an expression of interest only and are not to be taken as a firm course offering. Users should refer to originating/registration bodies for confirmation of the accuracy of material.

(ii)   Security for the Website/s

(a)   UCA recognises that the customer security and privacy concerns are important. Our e-commerce function is provided by PDITC. Our internet security can be checked via its encryption to protect the privacy of the customer’s credit card details during and after ordering.

i)      Before payment information entered on a PDITC iCommerce order page is transmitted across the internet, it is first encrypted by an extremely rigorous algorithm called RC4 128 bit (SSL v3.0) which is proven as secure for online shopping and e-commerce. This encryption method is actually more secure than providing the customer credit card number over the phone - something many of us do without hesitation.

ii)     PHDobson.com secures your personal information from unauthorized access, use or disclosure. PHDobson.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

iii)    There are several indicators of a secure web page. The first is the http:// prefix on the URL. If this is present it indicates that the connection is secure and encrypted. The URL is visible in the address bar at the top of the customer browser.

iv)   The second indicator of a secure page depends on the customer browser. Most modern browsers (including Internet Explorer, Mozilla, Firefox and Netscape) display a small padlock or key in a lower corner of the customer screen. When this is closed or highlighted, the page is secure. http://www.phdobson.com/dnn/Home/tabid/36/Default.aspx

v)    PDITC's digital key, required for secure web page encryption was provided by Thawte. Thawte performs a comprehensive background check on any company before issuing a digital key.

vi)   You can confirm the authenticity of our key by doing the following

a)    Microsoft Internet Explorer 3: From the file menu, select properties, then click on the security tab to bring up details of the digital ID.

b)    Microsoft Internet Explorer 4: Click on the gold padlock to bring up details of the digital ID.

c)    Microsoft Internet Explorer 5 or later: Double click on the gold padlock to bring up details of the digital ID.

d)    Netscape Navigator 3: Click on the gold key in the lower left corner and Show Document Info on the Security Information page. Under Certificate, view our Digital ID details.

e)    Netscape Communicator or Later: Click on the gold padlock in the lower left hand corner and the View Certificate button on the Security Information page.

f)     Firefox: Double click on the gold padlock in the lower left hand corner and the 'View' button on the Security Information panel.

vii)  Once sent to us the customer credit card number is stored in an encrypted format in a password protected area until processed and deleted.

viii) If you are still not comfortable sending the customer credit card details across the internet, you can fill out the customer details on the order page as normal, then on the final page print the order. Then you can fax the order to us with the customer credit card details written on, or phone us and make the customer order over the phone.

(iii)  Terms of Use for the Website/s includes eight sections: (i) the agreement between the User and UCA; (ii) modification of the Terms of Use; (iii) links to third party sites; (iv) no-unlawful or prohibited use; (v) materials provided to UCA or posted at any UCA website; (vi) liability disclaimer; (vii) service contact; and (viii) termination/access restriction (Glossary, Website/s).

This policy commitment for management, personnel (employed staff & sub-contracted suppliers), customers (students), interested parties (visitors) and third parties (accredited conformity and government assessment body representatives) is essential.

Managing Director, 31 December 2013



The UCA Website is comprised of various Web pages operated by UCA.

The UCA Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the UCA Website constitutes your agreement to all such terms, conditions, and notices.


UCA reserves the right to change the terms, conditions, and notices under which the UCA Website is offered, including but not limited to the charges associated with the use of the UCA Website.


The UCA website may contain links to other Websites ("Linked Sites"). The Linked Sites are not under the control of UCA and UCA is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. UCA is not responsible for webcasting or any other form of transmission received from any Linked Site. UCA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by UCA of the site or any association with its operators.


As a condition of your use of the UCA Website, you warrant to UCA that you shall not use the UCA Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the UCA Website in any manner which could damage, disable, overburden, or impair the UCA Website or interfere with any other party's use and enjoyment of the UCA Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the UCA Sites. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

  1. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  2. Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
  3. Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  4. Conduct or forward surveys, contests, pyramid schemes or chain letters.
  5. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  6. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  7. Restrict or inhibit any other user from using and enjoying the Communication Services.
  8. Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  9. Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  10. Violate any applicable laws or regulations.

UCA has no obligation to monitor the Communication Services. However, UCA reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. UCA reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

UCA reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in UCA’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. UCA does not control or endorse the content, messages or information found in any Communication Service and, therefore, UCA specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized UCA spokespersons, and their views do not necessarily reflect those of UCA.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.


UCA does not claim ownership of the materials you provide to UCA (including feedback and suggestions) or post, upload, input or submit to any UCA Website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting UCA, its affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation shall be paid with respect to the use of your Submission, as provided herein. UCA is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in UCA’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.


The information, software, products, and services included in or available through the UCA website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. UCA and/or its suppliers may make improvements and/or changes in the UCA website at any time. Advice received via the UCA website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

UCA and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the UCA website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. UCA and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall UCA and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the UCA website, with the delay or inability to use the UCA website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the UCA website, or otherwise arising out of the use of the UCA website, whether based on contract, tort, negligence, strict liability or otherwise, even if UCA or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the UCA website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the UCA website.

SERVICE CONTACT: This email address is being protected from spambots. You need JavaScript enabled to view it..


UCA reserves the right, in its sole discretion, to terminate your access to the UCA Website and the related services or any portion thereof at any time, without notice.


To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, USA. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, USA. In all disputes arising out of or relating to the use of the UCA Website. Use of the UCA Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and UCA as a result of this agreement or use of the UCA Website. UCA’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of UCA’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the UCA Website or information provided to or gathered by UCA with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and UCA with respect to the UCA Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and UCA with respect to the UCA Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Managing Director, 31 December 2017